Help! - FAQ
Get Help with Your Order by Phone... Call us!We'll be pleased to assist you via telephone in locating any items you cannot find or with questions about any of our thousands of CPR, First Aid and Safety Supplies. When you are ready to order just call us TOLL FREE at 1-888-228-6694, 8:00 AM - 5:00 PM, Monday-Friday, Pacific Time (10-7 Central/11-8 Eastern) - or you may still order online or via our easy self calculating First Aid Order Form. (for your credit card security, we require payment online or via fax with a signature.) Customers Outside the US & Canada may reach us at 760-944-1048)
If you wish to simply repeat your last order, just call us Toll Free! If you have ordered with us before, you may call in and one of our helpful and knowledgeable Customer Care Representatives can help locate your last order. This can be done by your old sales order number, if you have it, or the email address used on your previous order. Once they have pulled up your order in our system, they can create a duplicate order. All you will need to give them is your Credit Card information as that is not kept on file for security reasons.
You may complete your purchase by paying with Visa, MasterCard, American Express, or Discover. Wire transfer payment is also accepted (fees apply) checks and money orders are acceptable forms of payment for mail in orders as well.
If you prefer to pay offline, either print out your cart , download our EASY self-calculating First Aid Order Form, and fax in or just complete all the information on your order except the payment, save, exit and call us toll free and we will take your credit card information by phone.
International orders must be placed by phone, fax, or email - other fees may apply.
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Email your question by clicking HERE,
or PLEASE call us TOLL FREE (We love talking to our customers!) 6-6 M-F Pacific time / 9-9 M-F Eastern time at 888-228-6694
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