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Help! - FAQ


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Do you have a Distributor or Affiliate Program?

How do I place an order?

Can you send me a catalog?

Can I just repeat my last order?

How do I check tracking / delivery of my order?

How do I know if you received my order?

How do I know if my item is in stock and currently available?

Will my personal and/or business information be private?

I am having trouble adding items to my "Shopping Cart"...What can I do?

Can I check to see if my order has been shipped?

I want to order large quantities, can I get a lower price?

Can I have my order Express Shipped?

Can my order be delivered to a PO Box?

Can my order be delivered to an International Address?

Can I open an account?

Can I order with a Purchase Order?

Can I be billed for my purchase?

Can you send me an invoice?

Can I pay for my order with a check or money order?

Can I order by phone?

Can I track my order online?

When will my order arrive?

What is your product guarantee?

How do I return or replace an item?

Is there a minimum order amount?.

Do you have a retail location where I can purchase these items in person?

I live in the area...Can I pick up my order without shipping?

Can I get a sample?

Can I have kits Custom Labeled?

I don't want to give my credit card information online... How can I order?

Do you accept international orders?

May I pay with a bank/wire transfer?

Do I have to use Paypal to pay?

What methods of payment do you accept?

How do I know you are a real company?

Where are you located?
   

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Customer Service

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